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The Club FAQ's

Website URL?

All information about Jesse's House can be found on our website: 

- Membership Packages & Benefits: https://www.jesseshouse.co.uk/membership
- Club Facilities: https://www.jesseshouse.co.uk/club-facilities
- Membership Terms & Conditions: https://www.jesseshouse.co.uk/terms-and-conditions

What is Jesse’s House address?

8-10 Heathman's Road, London, SW6 4TJ

When is Jesse’s House opening?

Our doors are set to open June 2024. All our members will have staggered start dates. Our team will be in touch closer to opening to inform you of your confirmed start date. Please note, the earlier you buy membership, the earlier your start date will be. Members will not be able to choose their own start date.

Are we offering any tours?

As the site is currently under construction, we do not offer any tours of the space. Once we open, tours will become available.

As part of early membership, you will have 14 days to trial the Club and decide if you’d like to keep membership. If you decide that membership is not for you, just email us during your 14-day trial and let us know – we will refund your reduced joining fee in full.

We do not offer any tours for Jaego's House (our brother club in Kensal Rise) as membership there is currently full and the team want to respect our member's Club experience and space. If you are interested in viewing the Jaego's House facilities, please take a minute to browse our virtual tour here.

What will be the opening hours of the club?

Full Club Hours will be released closer to opening. The hours will reflect businesses in the local area.

What facilities are at Jesse’s House?

  • Restaurant & Courtyard Café

  • Outdoor Playground

  • MUGA pitch

  • Indoor Splash Pool -  8.5m x 7.5m and 1.2m deep

  • Outdoor Learner Pool - 10m x 6.5m and 0.9m deep.  

  • Outdoor Terraces & Day Beds

  • Gym & Fitness Studio

  • Yoga & Spin Studio

  • Jungle Gym and Soft Play

  • Kids Club and Crèche (3mos – 8 yrs)

  • The Den and Games Room (9yrs +)

  • The Living Room

  • The Study

  • Kids Cinema

  • Kids Class Studio

  • Treatment Rooms for physio, massage, beauty and more

  • Birthday Party Rooms

Jesse's House Closure Dates:

  • Christmas Eve to New Year's Day (24 Dec - 1 Jan), with limited service resuming on 2 Jan

  • Easter Weekend - from Good Friday to Easter Monday

Can I take my buggy inside?

Jesse’s House is a buggy-free space. To give Members as much space as possible in the other areas, we ask that buggies and push-chairs are folded and stored in our secure buggy park - our front desk team are on hand help you park and store them.

We will provide you with clean ‘indoor’ bassinets if your baby needs to sleep, Subject to availability.

Is there car parking?

We do not have car parking at Jesse’s House. We are located 5 minutes from Parsons Green tube and there are also plenty of street parking locations nearby.

How do I get to Jesse’s House?

The closest public transport to Jesse’s House is Parsons Green station, where you can access the overground and district lines. The following buses also are accessible 14, 22, 28, 306, 414.

What is your laptop & mobile phone policy?

We encourage all Members to use the Club as a leisure space and not a working space, therefore, we ask that laptop use is kept to a minimum. Should you wish to use the Club as a working space, please go to The Study, our co-working adults only areas.

We are happy for you to use your phones at Jesse’s House. Please do not take photos or videos of children who are not your own, unless with their parent or guardian’s clear permission.

Do you vet your staff?

Yes, all of our staff are fully vetted with everyone passing a standard DBS check.

Can I come to the Club if I am not a member

No, we are a member's only club. You are welcome to come as a guest of a member, using their monthly guest passes. Please

Food & Drink

What is the food like at Jesse’s House?

We offer a varied menu suitable for you and your little ones. We work with suppliers that share the same ethos and philosophy as us. All products and ingredients are sustainable and ethical. All our menus are created with the freshest and best seasonal products. As a result, our menus are healthy, morish and nutritionally designed.

You can sit down for a meal in our Restaurant, where we serve breakfast, lunch and early supper. Or if you need something quick, head to our Grab & Go area for light bites, snacks, and soft and hot drinks.

What is your allergy policy?

We have worked hard to ensure there is something for everyone on our menu, please speak to us if you or your child(ren) have any allergies and we will do our best to organise something to meet your needs. We strive to be a nut free environment but it is possible that products sourced externally may be prepared in environments that contain traces of nuts. For further allergy information, please contact us.

Do you have high chairs?

Yes, we have highchairs available for you to use in the Restaurant, Café & Terrace, as well as bouncers if you have a little one that you need to put down whilst enjoying your meal.

Private Parties

Can I rent the space exclusively for birthday parties and private events?

We will offer the spaces at Jesse's House for exclusive hire. Events and party packages will be available closer to opening. Please contact us at contact@jesseshouse.co.uk and we will let you know once the packages are live.

Studio Classes and Creche & Kids' Club

What classes do you offer for children/adults/pre-teens?

We offer a wide and ever-changing timetable of classes and activities:For the adults, we have Reformer Pilates, Yoga, Barre, HITT and PT sessions. For the little ones, we have music classes, messy play, cooking, baby sensory, and much more. For the pre teens we have a film club, games competitions, MUGA pitch, foosball competitions, arts and crafts, dance classes and outdoor games.

Please take a look at our SAMPLE timetable here.

Do children need to be accompanied by an adult for the kids' classes?

Typically classes for kids under 4 require adult supervision and a parent or Named Person will need to be present.

We advise on the specifics when you book the class.

What age is the Creche suitable for?

3 months - 3 years.

What age is the Kids' Club suitable for?

3 years - 8 years.

How long can I use the Creche & Kids' Club for?

The Kids' Club is available to be booked up to three hours per child per day, subject to availability.We can only offer water in the Kids Club. Please book in advance on our Member Portal or via reception to avoid disappointment.

What is your cancellation policy on any bookings?

We require 24 hours-notice for any cancellations. Any cancellations within 24 hours for any classes/sessions are non-refundable. If there are special circumstances around your cancellation, please be in touch with the team.

For babies

Do you sell baby supplies on-site?

We sell formula, snacks and food pouches, all of which can be purchased in the restaurant.

Do you have any areas suitable for breastfeeding?

Yes of course! You can breast or bottle feed anywhere at Jesse’s House.

Can I heat up a bottle, sterilise a bottle or ask for boiling water anywhere?

Yes, we have our Milk Bar on the ground floor where you can do all this. You will find a Perfect Prep Machine, steriliser, bottle warmers, fridge and a microwave. The Milk Bar is a self-service station.

Membership

What is included in the Memberships?

Visit our Membership page for a full list of offerings, prices and the plentiful benefits of coming on board.

Please read through our Membership Terms & Conditions here: https://www.jesseshouse.co.uk/terms-and-conditions

All members agree to our Terms & Conditions when buying membership and paying the Joining Fee.

How many people can you add to your Membership?

You can have up to TWO adult members on a membership and all children in your household.
- House membership is for 1 adult and up to 3 children.
- Family membership is for 2 adults and up to 3 children.
- The All Inclusive membership is for 1-2 adults and a minimum of 1 child. This package has all studio classes and Creche & Kids' Club hours included - except for swim classes and Reformer Pilates, which come at an extra cost.

All our Membership Packages have the option of adding a maximum of ONE Named Person for an additional cost of £48 / month.

A Named Person can be any nannies, sitters, or family members who help out with childcare. The named person may visit the Soft Play/Jungle Gym, drop off at Creche & Kids Club, Cafes and Restaurants, Swimming pool sidelines & changing rooms alongside a member & any children on the membership, or on their own entirely.

They cannot access the gym, studio classes, treatment rooms, co-work or living room/study areas at any times.

They may swim as part of a lesson and attend studio kids classes with their members children BUT only if the member is not in the club or present at all.

Can I bring guests into Jesse's House?

Members get four WEEKDAY guest passes every month for the Jungle Gym & Soft Play.

Members must book their guests in advance on the Member's Portal. One guest pass can be used on one adult and one child. Upon arrival, guests must check in at Front Desk and wear their wristband whilst in the Soft Play & Jungle Gym.

When Jesse's House opens, members will not be able to use any guest passes until two months after their membership start date.

Guests cannot be in Jesse's House without a member.

What is the Membership Cancellation Policy

You can cancel your membership during the first 14 days (your trial period). This trial period only starts from your start date (after we open).

If you would like to cancel during your trial period, you simply need to inform us in writing (to contact@jesseshouse.co.uk) before 5pm on your 14th day. Please note, if you cancel during your 14-day trial period, we will refund your joining fee in full.

After your trial period, you automatically roll into a 6 months initial contract with us, thereafter this becomes a 2 months rolling contract.

Do you offer Membership freezing?

The £500 (discounted to £350) Joining fee will be transferred to club credit. This only happens after a 14 day trial period and once you, as a member, have committed to the initial 6 month period.

Can I become a Member if I do not have any children or any children under the age of 13?

No, we are a Family Club and require you to have a child under the age of 13, or be caring for a child/children to become a Member (ie legal guardian, grandparent, childminder, many or nanny).

What is the Joining Fee?

Our Joining Fee is taken when membership is bought in order to secure your membership, as our monthly membership fee is only taken after your 14 day trial period.

The full price is £500, but buying membership early before we open means you can enjoy a special reduced rate.

For early members, your joining fee will be converted in food & drink credit at the Club. This will be done from after your trial period, and be distributed across several months. More information on this will be sent to members closer to opening.

What is a Named Person?

All our Membership Packages have the option of adding a maximum of ONE Named Person for an additional cost of £48 / month.

A Named Person can be any nannies, sitters, or family members who help out with childcare. The named person may visit the Soft Play/Jungle Gym, drop off at Creche & Kids Club, Cafes and Restaurants, Swimming pool sidelines & changing rooms alongside a member & any children on the membership, or on their own entirely.

They cannot access the gym, studio classes, treatment rooms, co-work or living room/study areas at any times.

They may swim as part of a lesson and attend studio kids classes with their members children BUT only if the member is not in the club or present at all.

A Named Person can only bring guests with them if they have been pre-booked on the Portal by the member on the account.

Join Us Weekdays or Everyday

Our membership works like five memberships rolled into one monthly cost! From the packages on offer, you can choose from either an ALL-INCLUSIVE offering, where you get unlimited Crèche & Kids Club hours, and any Studio Kids' or Fitness Adult Classes included. Alternatively you can choose from GENERAL ACCESS, which offers different benefits and pay as you go options for a lower monthly cost. Be sure to check the membership benefits attributed to each package to see what’s included.

All Inclusive
Full Week Membership
£190 Per Adult
£90 Per Child
Weekday Membership
£165 Per Adult
£65 Per Child
1 extra named person for an additional £48 per month*

Scroll down for all membership benefits included in this package. Pre-opening offer of £350 joining fee fully transferred into club credit, 14 days to cancel your membership.
Our All-Inclusive
Membership Packages

Our All-Inclusive membership packages and pricing sets no limits on the number of Crèche & Kids Club hours or Studio classes you use ~ nearly everything is included (click on ‘Membership Benefits’ to see the full list). You can use as much as you like, whether that's 40 hrs a month in the Crèche every afternoon for 3 hours at a time, or daily Reformer Pilates, Spin or Yoga! There are no limitations...

General Access
Full Week Membership
£145 Per Adult
£52 Per Child
Weekday Membership
£125 Per Adult
£42 Per Child
1 extra named person for an additional £48 per month*

Scroll down for all membership benefits included in this package. Pre-opening offer of £350 joining fee fully transferred into club credit, 14 days to cancel your membership.
Our General Access
Membership Packages

The number of adults on your General Access package, will determine how many Creche & Kids Club hours, Studio Kids Classes, Fitness Classes or Reformer Pilates classes are included in your monthly price. Please note, if you have 2 adults on your General Access membership, then your Creche & Kids Club and Studio Class benefits are doubled. Click below to see a full list of what this package entitles you to.

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